Professional Technical Support

Maintenance and Support 24/7 for your application

We ensure your app is always operational, secure, and up-to-date. We detect errors, apply improvements, and monitor its performance at all times.

24/7 Support
Bug Fixing
Continuous Monitoring

Benefits of Continuous Maintenance

With professional maintenance, your software keeps improving and avoids unwanted surprises.

Improved Security

Updates, patches, and reviews to prevent vulnerabilities.

Guaranteed Stability

Bug fixing and proactive monitoring to avoid crashes.

Scalable Growth

Evolve your app without compromising structure or performance.

Ideal Use Cases for Maintenance

Maintenance is crucial when you want to ensure stability and growth of your software.

You have an app in production

And you need to fix bugs, apply improvements, or ensure continuous uptime.

Your internal team is overloaded

Delegating maintenance helps free up internal resources without sacrificing quality.

Your software needs to evolve

You want to add features without breaking what's already working.

Specialized Services

Comprehensive Maintenance for Your App

We cover all aspects of technical and functional maintenance

Bug Fixing
  • β€’ Crash report analysis
  • β€’ Debugging and diagnosis
  • β€’ Critical hotfixes
  • β€’ Post-fix testing
Security Updates
  • β€’ Security patches
  • β€’ Vulnerability scanning
  • β€’ SSL/TLS updates
  • β€’ Compliance checks
DB Optimization
  • β€’ Query optimization
  • β€’ Indexing and performance
  • β€’ Automated backup
  • β€’ Data migration
Analytics and Reporting
  • β€’ Performance metrics
  • β€’ User behavior analysis
  • β€’ Custom dashboards
  • β€’ Monthly reports
System Updates
  • β€’ iOS/Android updates
  • β€’ Framework updates
  • β€’ Dependency management
  • β€’ Compatibility testing
Documentation
  • β€’ Changelog updates
  • β€’ Technical documentation
  • β€’ API documentation
  • β€’ User guides

Frequently Asked Questions

We answer the most common questions about application maintenance

What is included in basic maintenance?

The basic plan includes critical bug fixing, security updates, monitoring during business hours, weekly backup, and email support with a 24-48 hour response time.

What is the response time for critical bugs?

Critical bugs affecting core functionality: Basic Plan 24h, Professional Plan 4h, Enterprise Plan 1h. For minor bugs, the times are 72h, 24h, and 4h respectively.

Does maintenance include new features?

Maintenance focuses on maintaining existing functionality. New features are quoted separately, although we include small improvements and optimizations depending on the contracted plan.

What type of monitoring do you perform?

We monitor uptime, performance, errors, crash rates, API response times, and user metrics. We include automatic alerts and custom dashboards depending on the plan.

Can I change plans during the contract?

Yes, you can upgrade or downgrade your plan with 30 days' notice. Changes are applied in the next billing cycle, and we adjust the difference proportionally.

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Does your app need professional maintenance?

Ensure the perfect functioning of your application with our 24/7 maintenance service.

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